Introducing REST ASSURED

Essentials for a healthy and safe stay

At Winter Haven our guests and associates are top priority. With health and well-being top of mind, we have developed Rest Assured™, a 5-point program designed to ensure guests and staff may be put at ease while on property. Rest Assured collectively takes a holistic and innovative approach to guest experience, safety, and wellness.

SAFETY IS OUR PRIORITY:

Our advanced cleaning protocols are supported by evidence-based science and are designed to keep guests and associates safe

SERVICE REIMAGINED:

We are transforming our operational processes and establishing new service offerings which are quickly becoming an industry-standard for health and wellness

INNOVATIVE ACCOMMODATION:

We are leveraging innovative technologies to focus on the details, so guests don't have to

PROACTIVE COMMUNICATION:

We pride ourselves on our clear communication and transparent accountability -- If you have questions, we're here to help and inform

TOGETHER WE THRIVE:

Together, we create a brighter, healthier future for our guests, employees, and communities

All Rest Assured protocols are aligned with the minimum standards set forth by the Centers for Disease Control & Prevention (CDC), the World Health Organization (WHO) and the U.S. Occupational Safety & Health Administration (OSHA). Cleaning protocols were developed with guidance from the Environmental Protection Agency (EPA), the National Restaurant Association (NRA), and the American Hotel and Lodging Association (AHLA).