Ensuring An Effortless Stay

Services & Amenities

At Winter Haven, guest satisfaction is paramount. We celebrate our guests, striving to ensure time spent with us is not only memorable but also completely personalized. Our experienced, multilingual staff is well connected on the beach and will go out of their way to handle virtually any request.

Our oceanfront Miami Beach hotel offers an array of well-chosen lifestyle amenities and services. Please note that a Resort Fee of $20 applies per night.


  • High-speed wireless Internet service throughout the hotel, including guestrooms, double height lobby and Ocean Drive patio**
  • Mobile Check-In
  • Il Bolognese Restaurant & Bar
  • Free signature cocktails at check in
  • Bike rentals (conditions apply and based on availability).**
  • Local calls and facsimile usage within the United States and Canada
  • Twenty-four-hour front desk
  • Valet parking*
  • Same day dry cleaning & laundry service*
  • Multilingual staff
  • Concierge service
  • Creative and relaxing spaces for special events, meetings and private dining


  • Cotton bathrobes
  • Electronic laptop safes
  • Complimentary Wireless Internet
  • Superior bath amenities
  • Honor bar
  • Keurig® coffee brewer
  • Full cable lineup
  • Iron & ironing board
  • Hair dryers

*Additional fee may apply.
** Included in Resort Fee ($20 per night).


  • Public entrance alternative
  • Registration Desk Pathway
  • Registration desk
  • Restaurant(s)/Lounge(s)
  • Accessible Hotel Features
  • Service animals are welcome
  • Elevators
  • Guest Room Accessibility
  • Accessible guest rooms with 32" wide doorways
  • Accessible route from public entrance to accessible guest rooms
  • Alarm clock telephone ringers
  • Bathroom grab bars
  • Bathtub grab bars
  • Bathtub seat
  • Deadbolt locks, lowered
  • Door night guards, lowered
  • Doors with lever handles
  • Electrical outlets, lowered
  • Flashing door knockers
  • Hearing accessible rooms and/or kits
  • No transfer shower s available
  • Roll-in shower
  • Shower wand, adjustable
  • TTY/TTD available
  • TV with close-captioning
  • Toilet seat at wheelchair height
  • Vanities, accessible
  • Viewports, lowered